Introduction

The chairman calls the hearing to order. Claimant's counsel stands, calls the first witness, and, instead of asking questions, sits down, looking apprehensive. His opponent rises with a glint in his eye and a slight smirk on his lips, and starts telling the respondent's story through his cross-examination of the claimant's chief executive officer. This sophisticated executive becomes frustrated trying to explain his company's narrative. A skilled cross-examiner keeps him boxed in with short, direct questions. The tribunal listens intently. Although they are well prepared by ...