Summary

It is a widely-acknowledged fact that clients who use dispute resolution services are increasingly sophisticated. This is particularly the case for the users of arbitration in the energy field. They are, in our experience, unimpressed by the knee-jerk reaction of 'suing the bastards', given the considerable financial implications of legal proceedings. Exceptions do, of course, exist, particularly where personal or corporate 'pride' has been dented. The strategy and stance that is adopted in a dispute is dictated by the needs of the client and the purpose that they wish ...