Introduction

Countries in the Latin American and Caribbean region now have a wealth of experience in the process of infrastructure reform, as the process of concessioning operations to the private sector and setting up regulatory regimes and agencies started in the mid-1980s. Most of those concessions have had positive outcomes, showing extensive improvements in operating efficiency, quality of service, and service provision. Yet a number of recurrent problems, such as limited sharing by users of the efficiency gains, pervasive conflicts and renegotiations, and weak regulatory effectiveness ...