Summary

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Finally, the Court agrees with Plaintiffs that they have adequately alleged that the AAA's deceptive practices "offend[] established public policy protecting the integrity of the dispute-resolution processes." Moreover, Plaintiffs' claims aiming to ensure "basic fairness" in the AAA's practices "furthers the FAA's goal of a fair arbitration process."

For these reasons, the AAA has not demonstrated to the Court that it should dismiss Plaintiffs' state law Unfair and Deceptive Acts and Practices claims for failure to state a claim, and those claims will go forward.